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14 Avaya 1010/1020 User Guide
Placing a Call from the Directory
The directory stores a list of names and numbers from which you can place calls. The
directory includes two subdirectories: the local and corporate directories. The corporate
directory is read only and managed by your administrator.
To place a call from the directory, follow these steps:
1. From the main screen, press the button on the remote control to access the
directory.
2. Use the arrow keys to select either the Local (if available) or Corporate directory, and
press OK.
3. Use the arrow keys on the remote control to select the entry that you wish to dial.
You can browse the directory using either the alphabetical or hierarchical method. When
you use the alphabetical method, the entries appear in alphabetical order and you can
select an alphabet group in the Browse column to quickly navigate to an entry.
Hierarchies are predefined organizational units similar to folders or directories on a
computer system. You can place an entry into a hierarchy when you create the entry or
at any time by editing the Hierarchy field when editing the entry. For more information
about creating hierarchies, refer to “Managing the Directory” on page 28. Using the
hierarchical method, you can select a hierarchy in the Browse column to locate an
entry. To move down one level in Browse, press OK. To move up one level, press the
button. You can also use the and keys on the remote control to move up or
down a page of entries when an entry is selected.
4. Press OK on the remote control to place the call.
Note: If an entry in the local or corporate directory has more than one number, the
symbol appears in the NUMBERS column. Press OK and select the number you wish to
call. Press OK to place the call.
You can also add, remove, or edit entries in the directory. For more information, refer to
“Managing the Directory” on page 28.