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APPENDIX B
ACTIVATING A REPLACEMENT TA
!
IMPORTANT! If you are
using a VPN service/client,
disable it while you follow
steps B-I.
A Follow Steps 1-5 at the
beginning of this guide until
you have finished Step 5:
Verify Your Connection.
B Go to your Personal Call
Manager Web site at
www.callvantage.att.com
.
C Login using your User ID (your
10-digit AT&T CallVantage
SM
Service number) and password.
This was part of the information
to gather in Step 1.
D Click “Help” at the top of the
Web site.
E Once you are on the help page
click “Telephone Adapter (TA)
Activation.”
F You should see the TA
Activation “Begin” screen.
Click “Continue.”
G The next screen should prompt
you to wait while your TA is
talking to our network. Follow
the instructions on the screen.
This process may take
5-30 minutes and you may
hear some clicking sounds
on your TA. DO NOT turn
the TA off while the sequence
is underway.
H When the online sequence is
complete you should hear a
single short ring on the phone
connected to your TA.
I Pick up your telephone hand-
set and listen for a dial tone.
If you don’t hear a dial tone,
hang up, wait a few seconds,
and try again. If you don’t get
a dial tone see “I just finished
installation and cannot get a
dialtone” in Troubleshooting,
page 21.
NOTE
If you are using a VPN, you can
re-enable it now.
Congratulations! Setup is now
complete! You can start making calls
by dialing the 10-digit number
from the phone connected to your
TA. You can also use the new
advanced features available on your
Personal Call Manager Web site at
www.callvantage.att.com