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Outgoing
announcement is
not clear.
• When you record your announcement, make sure you
speak in a normal tone of voice, about nine inches
from the telephone base.
• Make sure there is no background noise (TV, music, etc.)
while recording.
A COVM icon
shows on the
screen display
and I do not
know why.
Your telephone has voicemail indication that is
separate from the built-in answering system. If COVM
icon appears on the display, then your telephone has
received a signal from your telephone service provider.
Contact your telephone service provider for more
information on how to access your voicemail.
•
93
I cannot retrieve
voicemail
messages.
Your telephone has both a built-in answering system
and voicemail indication. They are independent
features and each alerts you to new messages
differently (page 64). If you subscribe to voicemail
service from your telephone service provider (charges
may apply), contact your telephone service provider
for more information on how to access your voicemail.
•
System does
not respond
to remote
commands.
• Make sure to enter your remote access code correctly
(page 74).
• Make sure you are calling from a touch-tone
telephone. When you dial a number, you should hear. When you dial a number, you should hear
tones. If you hear clicks, the telephone is not a touch-telephone is not a touch- is not a touch-
tone telephone and cannot activate the answering
system.
• The answering system may not detect the remote
access code while your announcement is playing. Try
waiting until the announcement is over before entering
the code.
• There may be interference on the telephone line youtelephone line you line you
are using. Press dial pad keys firmly.
Appendix
Troubleshooting