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Appendix
Troubleshooting
My cordless hand-
set does not ring
when I receive a
call
• Make sure that the ringer is turned on. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
•
The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its charger when not in use.
• You may have too many extension telephones on your
telephone line to allow all of them to ring simultane-
ously. Try unplugging some of the other telephones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
•
If the other telephones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
• Test a working telephone at the telephone jack. If anoth
-
er telephone has the same problem, the problem is
the phone jack. Contact your local telephone company
(charges may apply).
same problem, the problem is in your wiring or local serv
-
ice. Contact your local telephone company (charges may
apply).
• If you subscribe to DSL service and if you hear noise dur-
ing conversations and/or your caller ID features are not
functioning properly, install a DSL filter to the telephone
line between the base telephone and the telephone line
jack. Contact your DSL provider to obtain a DSL filter.
I hear other calls
while using my
telephone
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local
service. Call your local telephone company.
I hear noise in the
cordless handset,
and none of the
keys or buttons
work
• Make sure the power cord is plugged in securely.