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What the Features Do
Here are brief descriptions of 31 features, including what each one does and how you
might want to use it. The first 24 are voice features and the final 7 are display
features. Note: You will automatically have the following features on your voice
terminal: Conference, Drop, Hold, Message, Mute, the Select Button, Select Ring,
Self-Test, and Transfer voice features and Normal mode among the display features.
You may also be able to use the Speakerphone (and Reset Speakerphone) or the
Speaker feature. Check with your System Manager to see what other features you
can use with the DEFINITY Generic 1 or Generic 3 or the System 75 switch.
Voice Features
Abbreviated Dialing (AD) Allows you to store selected phone numbers for quick
and easy dialing. Each of these numbers can be a complete or partial phone number,
an extension number, or a trunk or feature code. There are 4 possible types of
lists—personal, group, system, and enhanced—and you can have a total of 3 out of
the 4 lists. Numbers on a personal list are programmable by you; numbers on all
other lists are programmable only by the System Manager. Use as a timesaver for
dialing frequently called, lengthy, or emergency numbers.
Automatic Callback Sends you a special 3-burst ring indicating that a previously
busy or unanswered extension is now available. Use to avoid constant redialing
when you wish to speak to someone who is frequently busy on the telephone or in
and out of the office. Note: Can be used only for extensions, not outside numbers.
Bridging Permits you to answer or join in calls to someone else’s extension by
pressing a bridged appearance button on your voice terminal. This button can be
any call appearance button labeled with another user’s primary extension number,
as assigned to you by your System Manager. Use to assist in handling calls for a
designated co-worker.
Call Coverage Provides automatic redirection of certain calls to your voice
terminal for answering. (Your System Manager determines which calls will be sent
to you.) Use to answer calls for other extensions for whom you provide coverage.
Note: If you have Go to Cover, you (the calling party) can send internal calls
directly to coverage any time during the call attempt (the person you call must be in
a call coverage group).
Call Forwarding All Calls Temporarily forwards all your calls to another extension
or to an outside number, depending on your system. Use when you will be away
from your voice terminal and you want your calls to be forwarded to a phone number
of your choice.
Call Park Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you
wish to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer it from the
nearest available voice terminal.
Call Pickup Lets you answer a call at your voice terminal for another extension in
your pickup group. Use when you wish to handle a call for a group member who is
absent or otherwise unable to answer. Note: You can only use this feature if you
and the called party have been assigned to the same pickup group by your System
Manager.
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