AltiTouch 500 Manual 33
Using Message Notification
When you’re away from your desk, you can use the Message Notification
function to alert you about incoming messages. When a caller leaves a
message in your voice mailbox, the system calls the extension, phone
number or pager that you designate—the delivery phone number. The
AltiGen Voice Mail System then prompts you for your password and
places you at the Main Menu.
About the Delivery Number
When setting this delivery phone number, the AltiGen Voice Mail System
asks you to enter the number (up to a maximum of 64 digits), using the long
distance prefix 1 for out of area phone numbers. You must also identify the
type of number: extension, phone number, or pager. You don’t need to enter
the trunk, route access trunk, or route access code as part of the number.
The destination number cannot be a virtual extension or workgroup pilot
extension. Also, please see “About Outcalls to Cellular or PCS Phone
Numbers” on page 29.
If the system is unable to reach you for Message Notification or Reminder
Calls, it will play “Attempts to reach you earlier were unsuccessful” the
next time you login to the AltiGen Voice Mail System. Also, the system
cannot reach you at an outside location if there are no trunk lines available
when the system attempts to make the call.
To Set Message Notification:
After pressing 4 at the Main Menu to hear the Personal Options menu, press
3 to hear the Message Notification options, then press…
• 1 to enable notification for urgent messages only
• 2 to enable notification for all messages
• 3 to disable message notification
• 4 to enable notification for all voice mails and emails
• 5 to set or change notification phone number, pager number, or
extension
• 6 to set a notification schedule, and then select one of the follow-
ing options:
— 1 to activate notification at all times
— 2 to activate notification during off hours