Filter
Top Products
Chapter 6 Page 65
Limited Warranty
HARDWARE: Palm Computing, Inc., a 3Com company (collectively, “3Com”), war-
rants to the original purchaser (“Customer”) that this product will be free from defects
in workmanship and materials, under normal use, for one year from the date of original
purchase from 3Com or its authorized retailer. If this product does not operate as war-
ranted above during the applicable warranty period, 3Com may, at its option and ex-
pense, replace the defective product or part with a comparable product or part, repair
the defective product or part, or, if neither replacement nor repair is reasonably avail-
able, refund to Customer the purchase price for the defective product or part. Proof of
date of original purchase will be required. Replacement products or parts may be new
or reconditioned. 3Com will warrant replaced or repaired products or parts and hard-
ware upgrades to which Customer is entitled by agreement between Customer and
3Com for a period of ninety (90) days from shipment of such product, part or upgrade,
or through the end of the original warranty, whichever is longer. All products or parts
that are replaced become the property of 3Com.
Accessory products, as listed in the applicable 3Com catalog, are not covered under this
Limited Warranty except for the PalmPilot modem and the cradles, cables, and memory
upgrades. 3Com shall not be responsible for Customer’s software, firmware, informa-
tion, or memory data contained in, stored on, or integrated with any products returned
to 3Com for repair, whether under warranty or not.
SOFTWARE: 3Com warrants to Customer that the software programs licensed from
it will perform in substantial conformance to the program specifications therefor for a
period of ninety (90) days from the date of original purchase from 3Com or its autho-
rized retailer. 3Com warrants the media containing software against failure during the
warranty period. Proof of date of purchase will be required. No updates are provided.
The sole obligation of 3Com with respect to this express warranty shall be (at the discre-
tion of 3Com) to refund the purchase price paid by Customer for any defective software
products, or to replace any defective media with software which substantially conforms
to applicable 3Com published specifications. 3Com makes no warranty or representa-
tion that its software products will meet your requirements or will work in combination
with any hardware or applications software products provided by third parties, that the
operation of the software products will be uninterrupted or error free, or that all defects
in the software products will be corrected.
OBTAINING WARRANTY SERVICE: Customer must contact 3Com’s Palm Com-
puting, Inc. Technical Support or Customer Service within the applicable warranty pe-
riod to obtain warranty service authorization. Dated proof of original purchase will be
required. 3Com is not responsible for Customer products or parts received without
warranty service authorization. In the United States, replacement products or parts will
be shipped prior to receipt of the defective products or parts by 3Com, and repaired
products or parts will be shipped as soon as reasonably practicable, which will be no
later than thirty (30) days after receipt of the defective products or parts by 3Com. Re-
paired or replacement products will be shipped to Customer at 3Com’s expense. The re-
pair and replacement process for products or parts in locations outside of the United
States will vary dependent on Customer’s location.