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WHAT DOES OUR WARRANTY COVER?
• Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• One Year.
WHAT WILL VTECH DO?
• At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
• Call VTECH Communications customer service for Return Authorization at:
1-800-595-9511, in Canada call VTech Electronics at 1-800-267-7377.
• Properly pack your unit. Include any cables & accessories which were originally
provided with the product. We recommend using the original carton and packing
materials.
• Include in the package a copy of the sales receipt or other evidence of date of
original purchase (if the unit was purchased within the last twelve months).
• Print your name and address, along with a description of the defect, and include
this in the package.
• Include payment for any service or repair not covered by warranty, as determined by
VTECH Communications.
• In the US, ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
11035 SW 11TH STREET
BLDG. B SUITE 270
BEAVERTON, OR 97005
In Canada ship the unit via UPS Insured, or equivalent to:
VTECH ELECTRONICS
Suite 200-7671 Alderbridge Way
Richmond, B.C. V6X 1Z9
VTECH Communications assumes no responsibility for units sent without prior Return Authorization.
WHAT DOES OUR WARRANTY NOT COVER?
• Batteries
• Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.)
• Products which may have been modified or incorporated into other products
• Products purchased outside the USA or CANADA
• Products serviced by the owner or a service facility not expressly authorized by VTECH
Communications
• Products purchased more than 12 months from current date
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS WARRANTY?
• This warranty gives you specific rights. You may also have other rights which vary
from state to state or province to province.
WARRANTY STATEMENT