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If you have difficulty with your telephone, please try the
following suggestions. For customer service, or to purchase
accessories or replacement parts, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
My phone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure that the battery connector is securely plugged into
the cordless handset.
Make sure the telephone line cord is securely and firmly
plugged into the telephone cord line and the telephone
Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless
handset to the charger when not in use.
If the battery is depleted, it may take approximately five
minutes to charge the handset before it shows Low battery.
See page 8 for details.
Reset the telephone base. Unplug the electrical power. Wait
for approximately 15 seconds, then plug it back in. Allow up
to one minute for the cordless handset and telephone base
You may need to purchase a new battery. Please refer to
Battery installation and charging (pages 6-7) in this user’s