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pg47
I cannot make intercom calls
Check
at least two handsets are registered to the
same base station
you are calling the correct
handset number
the handset you are calling is not busy.
I cannot register an extra
handset to a base station
Check
you have pressed the Page button to send
out the signal
there is a free slot available on the
base – you can register six handsets to each
base station
there is a free slot available on the handset.
You can register a handset to four different
base stations
the correct PIN was entered
The battery icon shows a low charge
Put the handset in the base station to recharge
the battery. When the battery is fully charged the
battery icon will show all three segments.
The battery icon will stop flashing when the
battery is fully charged.
Troubleshooting
pg46
8 Troubleshooting
1 LOUNGE
A
1 KAREN
B
1 LOUNGE
A
2 KITCHEN
A
2 KITCHEN
B
2 BEDROOM
B
✓
✓
✗
Intercom calls
available
A
• A
Intercom calls
available
B
• B
No intercom
calls
A
• B
✆
Helpline – If you cannot solve a problem with your phone,
phone our helpline on 0870 013 32 32
I can hear the caller but they
can’t hear me
Check
the handset microphone is not covered
that the mute function is not on.
There are details about this on page 10.
I cannot store my favourite or quick
dial numbers
You may have pressed the OK button instead of
the Menu button when the display showed the
location where you want to store the numbers.
When you press Menu, the display says EDIT and
you can store your number.
I cannot edit my favourite or quick dial
numbers
You may have pressed the OK button instead of
the Menu button when the display showed the
name or number that you want to edit.
I have spilt liquid on my handset
Remove the battery at once and shake
off any excess liquid. Dry the handset with
a towel and then allow to dry naturally.
Do not apply heat to the handset.
If your handset still does not work, return it to
your supplier to repair. Any damage is not
covered by warranty.
My phone doesn’t work
after an electrical storm
There may have been a power surge through your
telephone line or electrical mains. Disconnect the
power line from your base station and then
reconnect it. The telephone may reset itself.
If this does not work, return the phone
to your supplier to repair. Any damage is not
covered by warranty.
The base letter in the display flashes
The handset is searching for a base. It is out of
range or the base station has no power.
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