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Appendix
Troubleshooting
Problem Suggestion
My telephone does not
work at all.
Make sure the battery is installed and charged correctly (see pages 4-6). For optimum daily
performance, return the cordless handset to the charger after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a wall
switch.
Make sure the telephone line cord is plugged rmly into the telephone base and the telephone
wall jack.
Unplug the base power adapter. Wait for approximately 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and base to synchronize.
Charge the battery in the cordless handset for at least 16 hours.
Remove and re-insert the battery. If that still does not work, it may be necessary to purchase
a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
If this telephone does not work, the problem is probably in the wiring or the local service. Call
the local telephone company.
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Low battery icon is
displayed on screen.
Place the handset in the charger for recharging.
Remove and re-install the battery. Use the handset normally until the battery is fully discharged,
then recharge the handset in the charger for 16 hours.
If the above measures do not correct the problem, the battery may need to be replaced.
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If you have difculty operating your telephone, please try the suggestions below. For Customer Service, visit our website at
www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; in Canada, visit our website at www.vtechcanada.
com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377.