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Additional information
Problem Suggestion
Low Battery is
displayed on screen
• Place the handset in the telephone base for recharging.
• Remove and re-install the battery and use it normally until fully discharged, then recharge the
handset on the telephone base for 16 hours.
• If the above measures do not correct the problem, the battery may need to be replaced.
The battery does not
charge in the handset
or the handset battery
does not accept
charge.
• Make sure the handset is placed in the charger correctly. The CHARGE/IN USE light on the
telephone base should be on.
• Remove the battery from the handset and then re-install it in the handset. Put the handset
back to the telephone base and let it charge for 16 hours.
• If the cordless handset is in the telephone base but the CHARGE/IN USE light is not on, refer
to The CHARGE/IN USE light is off in this section.
• It may be necessary to purchase a new battery. Please refer to the Installing handset battery
section of this user’s manual (page 5).
• The telephone might be malfunctioning. Please refer to the Warranty section of this user’s
manual (page 38) for further instruction.
The CHARGE/IN USE
light is off.
• Clean the charging contacts on the cordless handset and telephone base each month using
a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cord are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the cordless handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to the Warranty section of this user’s
manual (page 38) for further instruction.
Troubleshooting