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EXAI918 34
Answering System Troubleshooting Chart
Problem Suggestion
Answering System does not work.
• Make sure that the Base Unit is plugged in.
• Make sure the Answering System is turned on.
• Press the
reset
button to reset the system after an
AC line spike.
Answering System does not answer calls.
• Set the
rec time ANN/4/1
switch in either the
4-minute or 1-minute position.
• The memory may be full. Delete some or all of
the saved messages.
Messages are incomplete.
• The incoming messages may be too long.
Remind callers to leave a brief message.
• The memory may be full. Delete some or all of
the saved messages.
No sound on the Base Unit speaker during call
monitoring or message playback.
• Adjust the volume control on the Base Unit.
Cannot access remote call-in features from another
touch-tone phone.
• Make sure you’re using the correct
PIN
number.
• Use a phone which can transmit tones for up to
two seconds, or use another touch-tone phone to
access the remote call-in features on your
EXAI918.
O:\EXAI918\exai918 converted.vp
Thu Jun 08 11:46:13 2000
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