Filter
Top Products
56
Common Issues
If your phone is not performing to your expectations, please try these simple steps rst. If these steps do not solve
your problem, please call our Customer Hotline. See back cover page for contact information.
Symptom Suggestion
The charge/in use LED won’t
illuminate when the handset is
placed in the cradle.
Make sure the AC adapter is plugged into the base or the charger (if you
have more than one handset) and wall outlet.
Make sure the handset is properly seated in the cradle.
Make sure the charging contacts on the handset are clean.
•
•
•
The audio sounds weak. Move the handset and/or base away from metal objects or appliances and
try again.
Make sure that you are not too far from the base.
If your handset is wet, shake the handset to remove any excess water from
the speaker and microphone, then wipe the handset dry.
•
•
•
Can’t make or receive calls. Make sure that you are not too far from the base.
Make sure the line is not in use. If an outside call is already using a line,
you cannot use that line to make another outside call.
Check both ends of the base telephone line cord.
Make sure the AC adapter is plugged into the base and wall outlet.
Disconnect the AC adapter and the backup battery and reconnect.
Change the Digital Security Code (see page 55).
•
•
•
•
•
•
The handset doesn’t ring or
receive a page.
Make sure that you are not too far from the base.
Charge the battery in the handset for at least 15-20 hours by placing the
handset on the base or charging cradle.
Change the Digital Security Code (see page 55).
If the handset is under water, the ringer will not be heard. The phone can
still recieve calls.
•
•
•
•