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Additional information
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps
before calling Uniden Customer Service at
(800) 297-1023.
Symptom
The status light won't come on
when the handset is placed in
the base unit.
The audio sounds weak and/or
scratchy.
Can't make or receive calls
The handset doesn't ring or
receive a page.
The Caller ID message
disappears.
Suggestion
• Make sure the AC adapter is plugged into the
base unit and wall outlet.
• Make sure the handset is properly seated in
the base unit.
• Make sure the charging contacts on the hand-
set and base unit are clean.
• Make sure that the base unit antenna is in a
vertical position.
• Press on the handset to eliminate
background noise.
• Move the handset and/or base unit to a
different location away from metal objects or
appliances and try again.
• Check both ends of the base unit telephone
line cord.
• Make sure the AC adapter is plugged into the
base unit and wall outlet.
• Disconnect the AC adapter for a few minutes,
then reconnect it.
• Place the handset back on the charging cradle
for a few seconds. The
status
LED will blink
indicating that the security code has been
reset.
• The battery pack may be weak. Charge the
battery on the base unit for 12-15 hours.
• The handset may be too far away from the
base unit.
• Place the base unit away from
appliances or metal objects.
• Place the handset back on the charging cradle
for a few seconds.
• The
status
LED will blink indicating that the
security code has been reset.
• The handset was picked up before the second
ring.
• The call was placed through a switch board.
• Call your local telephone company to verify
your Caller ID service is current.
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