Filter
Top Products
59
Symptom
Severe noise
interference.
The Caller ID
disappears.
The Caller ID does not
display
The answering system
does not work.
Messages are
incomplete.
After a power failure,
the outgoing message
is deleted.
No sounds on the base
unit speaker during call
monitoring or message
playback.
Cannot access remote
call-in features from
another touch-tone
phone.
Suggestion
• Keep the handset away from
microwave ovens, computers, remote
control toys, wireless microphones,
alarm systems, intercoms, room
monitors, fluorescent lights and
electrical appliances.
• Move to another location or turn off
the source of interference.
• The handset was picked up before
the second ring.
• The call was placed through a switch
board.
• Call your local telephone company
to verify your Caller ID service is
current.
• Make sure that the CIDCW option is
set to “
On” or “Opt”.
• Make sure the base unit is plugged in.
• Make sure that the answering system
is turned on.
• Make sure that the message record
time is not set to ANN. (See page 45)
• The incoming messages may be too
long. Remind callers to leave a
brief message.
• The memory may be full. Delete
some or all of the saved messages.
• Record your greeting again.
The default message remains.
• Adjust the speaker volume on the
base unit.
• Make sure you are using the correct
PIN code.
• Make sure that the touch-tone phone
you're using can transmit the tone
for at least two seconds. If it cannot,
you may have to use another phone
to access your message.
EXAI985HS 10/10/00 10:16 Page 59