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Troubleshooting
QUICK REFERENCE CHART
If your phone is not performing to your expectations, please try these
simple steps first.
PROBLEM SUGGESTION
The charge light won’t come
on when the handset is
placed in the base.
• Make sure the AC adapter is
plugged into the base and
wall outlet.
• Make sure the handset is properly
seated in base.
• Make sure the charging contacts on
the handset and base are clean.
The audio sounds weak
and/or scratchy.
• Make sure that the base antenna is
in a vertical position.
• Move the handset and/or base to a
different location away from metal
objects or appliances and try again.
• Press
chan
to help eliminate
background noise.
Can’t make or receive calls.
• Check both ends of the base
telephone line cord.
• Make sure the AC adapter is
plugged into the base and
wall outlet.
• Disconnect the AC adapter for a few
minutes, then reconnect it.
• Place the handset back on the
charging cradle for a few seconds.
The
status
LED will blink
indicating that the phone has
been reset.
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TROUBLESHOOTING
H:...reprint 8-13-99EXA7950.vp
Tue Aug 17 15:32:01 1999
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Composite Default screen