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Strata CIX DKT2404-DECT User Guide 04/09 47
Troubleshooting
and Specifications 5
Troubleshooting
If your cordless telephone is not performing to your expectations, try the suggestions
in Table 4. If you are still unable to resolve the problem, contact your telephone
System Administrator.
Important! Do not attempt to service this unit yourself. All service must be done by
qualified service personnel.
Table 4. Troubleshooting Suggestions
Condition Suggestion
CHARGE LED does not light when
handset is placed on charging unit.
• Make sure the AC adapter is plugged into the charging
unit and wall outlet.
• Make sure handset is properly seated in charging unit.
• Make sure the battery pack is properly placed in the
handset.
• Make sure that the charging contacts on the handset
and charging unit are clean.
Conversation is interrupted frequently.
• Make sure the base unit is positioned correctly.
• Move closer to the base unit.
• Check for low battery warning.
Warning tone and Out of Range
message.
• Move closer to the base unit.