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Inter-Tel
®
Model 8664/8665/8668 User Guide
GETTING STARTED
TRANSFERRING CALLS
Although transferring calls is considered a basic function of an endpoint, your Model
8664/8665/8668 endpoint has many advanced options for this feature. With your end-
point, you can transfer a call to another extension, voice mail, or even an outside line.
To Another Extension
1. Press and then press the number that corresponds to the TRANSFER
option.
2. Dial the desired extension number or press for the following options:
•
OUTSIDE PHONE: Transfers the call to an outside number.
•
IC DIRECTORY: Provides access to the directory to look up the number (see
page 79).
•
MESSAGE CENTER: Transfers the call to your message center.
3. Wait for an answer, announce the call and then hang up.
If the number is busy, there is no answer, or the transfer is refused, press
until
the
Xfer softkey is available. Press the Xfer softkey twice to return to the caller.
NOTE: If you are receiving a transferred call and the Transfer-To-Connect option is
enabled for your endpoint, you are automatically connected to the transferred caller
once the transferring party hangs up. If this option is disabled, you must press
and
then select a Call line (1-4) to answer the transferred call.
To Voice Mail
1. Press and then press the TRANSFER option.
2. Press and then press the MESSAGE CENTER option.
3. EITHER, Dial the desired mailbox number and hang up.
OR, Hang up to send the call to the voice mail menu (so that the caller can select
the mailbox number).
To an Outside Number
1. Press and then press the TRANSFER option.
2. Press and then press the OUTSIDE PHONE option.
3. Dial the desired telephone number.
4. Wait for an answer, announce the call and then hang up.
If the number is busy, there is no answer, or the transfer is refused:
EITHER, Press
- twice to return to the caller.
OR, Press
until the Xfer softkey is available and then press the Xfer softkey
twice to return to the caller.
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