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Inter-Tel
®
Model 8664/8665/8668 User Guide
GETTING STARTED
PLACING CALLS ON HOLD
You can place calls on hold in one of two ways: individual or system.
• Individual Hold places the call on hold at one endpoint. It can then be directly
picked up at that endpoint or it can be picked up at another endpoint using the
Call Pickup (Reverse Transfer) feature (see page 37).
• System Hold places the call on hold in the system. You can then pick up the call
at any endpoint that has a flashing button for the call, including the endpoint that
placed it on hold.
NOTE: You cannot place intercom calls on system hold.
To place a call on Individual Hold:
1. Press until the Hold softkey is available.
2. Press the Hold softkey.
To return to the caller: Press the
Hold softkey again.
NOTE: When you place a call on hold, the flashing line number on the two-line display
indicates which line is holding. If you place a call on hold and return the endpoint to idle
mode, the display does not indicate that a call is holding, however, the holding call will
recall your endpoint after the recall timer has expired. The default recall timer is set to
60 seconds.
To place an outside call on System Hold:
1. EITHER, Press - .
OR, Press
until the Feat softkey is available and then press the Feat softkey.
2. Dial the System Hold feature code, .
3. Hang up or place another call.
To return to a call that is on System Hold:
1. Press .
2. Press the flashing Call line number (1-4).
FCN
FCN
7
FCN
3 3 5
LINE