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97MD Evolution – Cordless DT590
Group Services
Group Services
Most of the time, you will be working as a team - within a
department, for example. Your extension offers you different
additional services designed specifically for working as a team.
First of all, it provides the option of supervising your colleagues'
extensions, thus ensuring comprehensive call coverage. You may
also call a colleague or intercept calls for each other.
Secondly, your extension may also be part of a hunt group - within
your department or another department - that calling parties may
call whenever they need to, not just to contact you personally, but
to contact someone within your department.
Your extension provides a simplified call pick-up service within a
hunt group. It also offers you the option of managing your own
participation in this service within the group. This is also referred to
as the In/Out status management within a group.
If you have been designated as the supervisor of a hunt group, you
have the ability to open and close the hunt group according to your
department's business hours.
Finally, while it's not really a group service, you also have access to
a personal group, which is designed for grouping various
extensions that may be assigned to you - for example, your DT590
extension, and another phone. It could be your Mobile Extension
(See section “Mobile Extension Service” on page 103). Different
services are then provided for you to process your calls as
efficiently as possible within a personal group.