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Remedy
• Make sure you have subscribed to Caller ID service.
• Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
• You answered the call while “** RINGING **” was
displayed. Be sure to answer after the Caller ID data is
displayed.
• Make sure you have subscribed to “Caller ID with
call waiting” service (page 46).
• Make sure nobody is talking with another phone on
the same telephone line.
• You may need to change the number of digits of the
phone number (page 44).
• This function may not work when the phone is
connected to a Private Branch Exchange (PBX).
• Make sure you have subscribed to voice mail service.
• If you move or change your telephone company, reset
this phone.
• Wipe the charge terminals of the base phone and the
handset with a soft cloth for better contact of the
charge terminals.
• Make sure the handset is placed on the base phone
properly.
• The battery is empty. Charge the battery for more
than 12 hours (page 9).
• The battery pack was charged less than 12 hours (due
to power failure, etc.).
• The usage life of the battery has expired and needs
replacement.
Symptom
The caller’s name and/or
phone number does not appear
on the display.
The caller’s name and/or
phone number does not appear
on the display during call
waiting.
You cannot dial the number
from the Caller ID list.
You cannot use voice mail
service.
The CHARGE lamp does not
light up when you place the
handset to charge.
The CHARGE lamp flashes.
The battery duration is short.
Power source/battery
Caller ID
Troubleshooting (continued)