Additional Information
60
US
Troubleshooting (continued)
Symptom
You hear five short error beeps
and cannot store a number in
the Phone Directory.
Phone Directory dialing is
incorrect.
No sound from the speaker of
the base unit.
Message is not recorded.
A long confirmation beep does
not sound when you enter your
remote ID code (security code).
The caller’s name and/or
phone number does not appear
on the display.
The caller’s name and/or
phone number does not appear
on the display during call
waiting.
You cannot dial the number
from the Caller ID list.
Phone DirectoryAnswering machine
Operating from
an outside phone
Remedy
• Make sure you follow the procedure in storing the
number correctly (page 24).
• Make sure the number (including the tone and pause
digits) does not exceed 16 digits.
• Store a correct number (page 24).
• Adjust the speaker volume.
•
The remaining recording time is less than 30 seconds
or 99 messages were recorded. The answering
machine becomes “Memory full” status and does not
record messages. Erase messages
(page 38)
.
• The message is less than two seconds. The
answering machine does not record messages less
than two seconds in length.
• Enter your remote ID code (security code) while the
greeting is being played back.
• Make sure you are calling from a touch-tone phone.
• Make sure you have subscribed to Caller ID service.
• Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
• You answered the call while “** RINGING **” was
displayed. Be sure to answer after the Caller ID data is
displayed.
• Make sure you have subscribed to “Caller ID with
call waiting” service (page 53).
• Make sure nobody is talking with another phone on
the same telephone line.
• You may need to change the number of digits of the
phone number (page 51).
• This function may not work when the phone is
connected to a Private Branch Exchange (PBX).
Caller ID