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4 Section 1A: Setting Up Service
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please refer to the
Welcome to Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold for a few seconds to turn the
phone on.
2. Press Unlock ().
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Note:
To select a softkey, press the softkey button directly below
the softkey text that appears at the bottom left and bottom
right of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
Tip:
If you can’t recall your lock code, try using the last four digits
of either your Social Security number or Sprint PCS Phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).