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SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
PN: 72-1065-09-K.doc Page 43
Message Description Action
DHCP Error (1-5) DHCP Error 1 The handset cannot locate a DHCP server. It
will try every 4 seconds until a server is
located.
DHCP Error 2 The handset has not received a response from
the server for a request for an IP address. It
will retry until a server is found.
DHCP Error 3 The server refuses to lease the handset an IP
address. It will keep trying.
DHCP Error 4 The server offered the handset a lease that is
too short. The minimum lease time is 10
minutes but SpectraLink engineers
recommend at least one hour minimum lease
time. The handset will stop trying. Reconfigure
the server and power cycle the handset.
DHCP Error 5 Failure during WEP Key rotation process
(proprietary feature).
DHCP Lease Exp.
yyy.yyy.yyy.yyy
y…y = DHCP server IP address
DHCP is not responding to renewal
attempts (at least one renewal
succeeded).
The handset failed to renew its DHCP lease,
either because the DHCP server is not running,
or because the configuration has been
changed by the administrator. The handset
will attempt to negotiate a new lease, which
will either work, or change to one of the above
DHCP errors (1-4).
DHCP NACK Error
yyy.yyy.yyy.yyy
y…y = DHCP server IP address
DHCP server explicitly refused renewal.
The DHCP lease currently in use by the
handset is no longer valid, which forces the
handset to restart. This problem should
resolve itself on the restart. If it does not, the
problem is in the DHCP server.
DL not on sector Handset software download files are
incorrect or corrupted.
Download new software from the SpectraLink
site per section 8
Software Maintenance
.
DO NOT POWER OFF The handset is in a critical section of the
software update.
None. Do not remove the Battery Pack or
attempt to power off the handset while this is
displayed. Doing so may require the handset
to be returned to SpectraLink to be recovered.
Duplicate IP The handset has detected another device
with its same IP address.
If using DHCP, check that the DHCP server is
properly configured to avoid duplicate
addresses.
If using Static IP, check that the handset was
assigned a unique address.
Erase Failed Download process failed to erase the
memory in the handset. This operation
will retry.
Operation will retry but may eventually report
the error "int. error: 0F". Power cycle the
handset.
Erasing Memory Handset has determined that a download
should occur and is erasing the current
software from memory. This message
also displays a progress bar. When the
progress bar fills the display line the
erase operation is complete.
None. When the progress bar fills the display
line the erase operation is complete.
Do not turn the handset off during this
operation.