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Maintenance and troubleshooting52
M aintenance and troubleshooting
Base station problems
The table below lists the possible problems you may encounter with when using the
base station.
Zenia 6326 and Zenia Voice 6626 base stations
Zenia 6326 base station
Zenia Voice 6626 base station
PROBLEM CAUSE SOLUTION
Green light is
off.
The base station is not
connected properly, or a
power failure has
occurred.
Check the connections.
No dial tone. The base station is not
properly connected to
the telephone socket.
Check the connections.
The handset does
not answer when
you try to make
an internal call.
The handset you are
calling is already on
external call, or it is out
of range of the base
station.
Wait for the handset to be
available again and retry.
PROBLEM CAUSE SOLUTION
You cannot dial a
number with one
of the direct dial
keys.
No number has been
stored for this key.
Store a number for this key (see
“3.4 Storing direct dial keys
(6326 base station only)”, page
43).
PROBLEM CAUSE SOLUTION
The answer
phone does not
record your
personal OGM.
You do not speak loud
enough.
Record another personal OGM
and speak louder.
You are not close
enough to the
microphone of the base
station (or handset).
Record another personal OGM
and speak closer to the
microphone.
prelim-zenia.book Page 52 Mardi, 20. juin 2000 10:31 10