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Chapter 3. Installation Section 520 - TSAPI
14 Issued April 2000 DBS-92-520
Setting up Telephony Services Users
Caution:
Set-up of Telephony Services Users must be performed by the
Novell Netware Technician.
Overview
The individuals or agents who use telephony services are known in the
Netware Telephony Services environment as users. A user can be either an
actual person or an application. Each user must have various attributes
defined so that the server knows which PBX and device or extension the user
is linked to.
The following information provides a brief look at creating users via the
Novell Netware application. Other Tserver administration tasks such as
defining PBXs, primary and secondary devices, worktops, and call control
and monitor groups (if needed) should be accomplished before creating
individual users. For additional information on any of these tasks, refer to the
Netware Telephony Services Network Manager’s Guide.
Setting up Users
Use the following procedures to set up individual Telephony Services users.
1. Log-in to the server through DOS (not Windows). At the DOS prompt,
enter:
login admin
(for Netware release 4.0)
OR
login supervisor
(for Netware release 3.12)
2. The system will display NetWare initialization information and then
return to the DOS prompt. Enter:
WIN
(to enter Windows)
3. Click on the Telephony Services icon.
4. Click on the TServices Admin icon.
5. At “Choose TServer to access”, select the appropriate server.
6. Enter the login and password for the selected server.
7. The Netware TSA screen will appear for the accessed TServer. Select
Admin, then Quick Add.