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DIRECTING CALLS TO TELEPHONE (TEL) OR
VOICE MAILBOX (VMB)
When callers enter extension numbers from the auto attendant:
• Calls to Tel will ring extension first, then
forward to voice mail, if no answer.
• Calls to Vmb will go directly to the mail-
box greeting, without ringing the phone.
• Each option has up to 5 greetings to re-
cord
4 Tel: directs incoming calls to telephone
4 Vmb: directs incoming calls directly to
mail box
CALL
SELECTING OR SETTING UP A GREETING
4 ACTIVATE selects the desired greeting
to play and marks it with an asterisk (*)
4 SETUP records the greeting.
Notes: Both Greeting options can be set up in 2 parts:
Static: Record message during first time set up. You will not have to change this message again.
Dynamic: Record the message as you need to.
Example: Send Calls to Vmb “Out Of Office”
First Part: “Hello, this is Emma Smith. I am currently out of the office …”
Second Part: “I will return on Thursday at 2:00 pm. Please leave a message and I will return your call
when I return. Thank you.”
The System automatically combines these messages when a caller enters your Voice Mailbox greeting.
Note: If nothing has been recorded in the Second Part greeting, only the First Part greeting will play.
SETTING UP YOUR PERSONAL GREETING
4 LISTEN to hear previously recorded greeting
4 RECORD to record new greeting
4 First Part records first part of message
4 Second Part records second part of message (see Notes below)
4 Entire Greeting combines first and second parts for you to hear.
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