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For assistance, please call: 1-800-211-PANA(7262)
69
Troubleshooting
Useful Information
openLCR Service for Caller IQ
“Recharge battery” is
displayed, “7” flashes, or
the handset beeps
intermittently.
• Fully charge the battery (p. 10).
“Charge for 6h” and
“8” are displayed and the
handset does not work.
• The battery has been discharged. Fully charge
the battery (p. 10).
• Check battery installation (p. 10).
You charged the battery fully,
but “Recharge battery” is
still displayed and/or “7”
continues to flash, or
“Charge for 6h” and
“8” are displayed.
• Clean the charge contacts and charge again
(p. 11).
• The battery may need to be replaced. If you
install a new battery, fully charge it (p. 10).
The CHARGE indicator does
not go out after the battery
has been charged.
• This is normal.
If you cannot solve your
problem
• Visit our website:
http://www.panasonic.com/support
• Contact us via the web at:
http://www.panasonic.com/contactinfo
• Call our customer call center at:
1-800-211-PANA(7262)
Problem Cause & Remedy
When you try to download
the data from openLCR, the
voice prompt is not
announced from the handset
while “Listen & follow
phone guidance.” is being
displayed.
• Check the settings (p. 9–11).
• Dialing to openLCR may have been
disconnected. Try again (p. 72).
• If you cannot solve a problem, consult
openLCR (see below).
For more information about
Caller IQ
• Call openLCR’s customer service department
at 1-866-openLCR(1-866-673-6527).
• openLCR’s web site: www.openLCR.com
Problem Cause & Remedy