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Troubleshooting
If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 64–65) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
“No link to base. Move
closer to base, try
again.” is displayed and an
alarm tone sounds.
• You are too far from the base unit. Walk closer
to the base unit.
• Confirm the base unit’s AC adaptor is plugged
in.
• Raise the base unit antenna.
• If the above remedies do not solve the
problem, the handset may have lost
communication with the base unit. Register
the handset again (p. 48).
Static, sound cuts in/out,
fades. Interference from
other electrical units.
• Move the handset and base unit away from
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antenna.
The handset does not ring. • The ringer volume is turned off. Set to high,
medium, or low (p. 17).
The handset display is blank. • If only the handset display is blank, fully
charge the battery (p. 10).
You cannot program any
function items.
• Programming is not possible while the handset
and/or base unit is being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
• While another user is listening to messages or
the Answering System is handling a call, you
cannot program. Try again later.
While programming or
searching, the handset starts
to ring and the program/
search stops.
• A call is coming in. To answer the call, press
[C] or [s]. Start again from the beginning
after hanging up.
You cannot make an
intercom/outside call.
• Your handset is in remote operation mode
(p. 52). Exit by pressing [OFF].
• The handset you called is too far from the
base unit.
• If the handset or base unit is in use, you may
not be able to make a call. Try again later.
You cannot redial. • If the last number dialed was more than
48 digits long, the number will not be redialed
correctly.