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Troubleshooting
68
General
“ ” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
• Memory is full. Erase unnecessary messages
(p. 54).
You cannot operate the
Answering System from the
base unit or the handset.
• If another user is in use, you may not be able
to operate the Answering System. Try again
later.
• If another user is listening to messages or the
Answering System is handling a call, you
cannot operate the Answering System. Try
again later.
You cannot operate the
Answering System from a
touch tone phone.
• Make sure you entered the correct remote
code (p. 56).
• The Answering System may not respond if the
tones are too short to activate the unit. Press
each button firmly.
• The Answering System is off. Turn it on
(p. 58).
You cannot erase messages. • While another user is operating the Answering
System or a caller is leaving a message, you
cannot erase messages.
When you play back
messages or turn on the
Answering System, the
handset and/or base unit
announces the wrong day
and time.
• The date and time may be set incorrectly. Set
the date and time again (p. 14).
Problem Cause & Remedy
The handset and/or base unit
does not work.
• Check the settings (p. 9–11).
• Check whether the dialing mode setting is
correct (p. 15).
• Fully charge the battery (p. 10).
• Clean the charge contacts and charge again
(p. 11).
• Check battery installation (p. 10).
• Unplug the base unit’s AC adaptor to reset it.
Plug in, and try again.
• Re-install the battery (p. 10) and fully charge it.
Problem Cause & Remedy
FULL