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58
Phonebook
Caller ID
Problem Cause & solution
I cannot store an item in
the phonebook.
LYou cannot store an item in the phonebook while the
handset is in talk, speakerphone or intercom mode, or
while listening to messages.
LDo not pause for over 1 minute while storing.
LDial lock is turned on. To turn it off, see page 37.
While storing an item in
the phonebook, the
handset starts to ring.
LA call is being received. Answer the call and start again
from the beginning after hanging up.
Copying stopped with an
item displayed.
LThe destination handset may have lost communication
with the base unit, or the destination handset user may
have pressed {C} or {s}.
The displayed phonebook item was not copied to the
handset. Press {OFF}. Confirm that the destination
handset is in standby mode (i.e., not in use) and try
again.
The display exits the
phonebook while
searching.
LThe handset automatically exits after 1 minute of
inactivity.
Problem Cause & solution
The handset does not
display the caller’s phone
number.
LYou have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
LIf your unit is connected to any additional telephone
equipment such as Caller ID box or wireless telephone
jack, disconnect the unit from the equipment and plug
the unit directly into the wall jack.
LIf your unit is connected to a telephone line with ADSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your ADSL provider for details.
LOther telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information
(page 25).
LIf a call is being transferred to you, the caller information
will not be displayed.
The display exits the
caller list while searching.
LThe handset automatically exits after 1 minute of
inactivity.
TG5831_5832AL.book Page 58 Monday, March 14, 2005 4:28 PM