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Useful InformationAnswering System
Preparation
81
Troubleshooting
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
openLCR service for Caller IQ
“Recharge battery” is
displayed, “
3” flashes,
or the handset beeps
intermittently.
• Fully charge the battery (p. 12).
“Charge for 6 HRS” and
“4” are displayed and the
handset does not work.
• The battery has been discharged. Fully
charge the battery (p. 13).
You charged the battery fully,
but “Recharge battery” is
still displayed and/or “3”
continues to flash, or “Charge
for 6 HRS” and “
4” are
displayed.
• Clean the charge contacts and charge again
(p. 13).
• The battery may need to be replaced. If you
install a new battery, fully charge it
(p. 12, 13).
The CHARGE indicator does
not go out after the battery has
been charged.
• This is normal.
If you cannot solve your
problem
• Visit our website:
http://www.panasonic.com/consumersupport
• Contact us via the web at:
http://www.panasonic.com/contactinfo
• Call our customer call center at:
1-800-211-PANA(7262)
Problem Cause & Remedy
When you try to download the
data from openLCR, the voice
prompt is not announced from
the handset while “Listen &
follow phone guidance.”
is being displayed.
• Check the settings (p. 11–13).
• Dialing to openLCR may have been
disconnected. Try again (p. 84).
• If you cannot solve a problem, consult
openLCR (see below).
For more information about
Caller IQ
• Call openLCR’s customer service department
at 1-866-openLCR(1-866-673-6527).
• openLCR’s web site:
www.openLCR.com
Problem Cause & Remedy