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Useful Information
62 For assistance, please call 1-800-211-PANA (7262).
Answering system
The caller list/incoming
phone numbers are not
edited automatically.
LThe Caller ID number auto edit feature is turned off.
Turn it on and try again (page 39).
LYou need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
LThe phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 28).
The display exits the
caller list while searching.
LThe handset automatically exits after 1 minute of
inactivity.
Problem Cause & solution
I cannot listen to
messages from a remote
location.
LA touch tone phone is required for remote operation.
LPress the remote code correctly and press each key
firmly (page 50).
LThe answering system is off. Turn it on (page 51).
The other party
complains that they
cannot leave a voice
message.
LThe recording time is set to “Greeting only”. Select
“1min”, “2min”, or “3min” (page 53).
LThe memory is full. Erase unnecessary messages
(page 47).
“E” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
LMessage memory is full. Erase unnecessary messages
(page 47).
I cannot operate the
answering system.
LSomeone is operating the answering system.
LIf someone is talking on a conference call, you cannot
operate the answering system. Try again later.
During message
playback, the unit rings
and cancels playback.
LA call is being received. Answer the call and start again
from the beginning after hanging up.
The message indicator
on the handset flashes
slowly.
LNew messages have been recorded. Listen to the new
messages (page 47) or turn the message alert off (page
53).
When you play back
messages or turn on the
answering system, the
base unit and handset
announce the day and
time incorrectly.
LSet the date and time again (page 16).
Problem Cause & solution