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Useful InformationAnswering System
Preparation
71
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
The handset and/or base unit
does not announce the
displayed caller’s name.
• The handset and/or ba se unit ringer volumes
are turned off. Set to high, medium, or low
(p. 18, 19).
• The Talking Caller ID feature is turned off.
Turn it on (p. 28, 29).
The handset and/or base unit
does not announce the
displayed caller’s name
properly.
• Name pronunciation may vary. Name
pronunciation quality is based on names
most commonly used in the United States.
• The handset and/or base unit will announce
each letter of abbreviations, such as “Co.”
and “Inc.”.
• Caller ID supports names of up to 15 letters.
If the caller’s name has more than 15 letters,
the name will not be announced correctly.
The handset cannot
automatically edit the Caller
List/incoming phone numbers.
• The Caller ID Numb er Auto Edit feature is
turned off. Turn it on (p. 32) and try again.
• Yo u need to press [C] or [s] after editing
the number.
The handset display exits the
Caller List or phone book.
• Do not pause for over 60 seconds while
searching.
“Recharge battery” is
displayed, “
3” flashes,
or the handset beeps
intermittently.
• Fully charge the battery (p. 12).
“Charge for 6 HRS” and
“
4” are displayed and the
handset does not work.
• The battery has been discharged. Fully
charge the battery (p. 13).
You charged the battery fully,
but “Recharge battery” is
still displayed and/or “
3”
continues to flash, or “Charge
for 6 HRS” and “
4” are
displayed.
• Clean the charge contacts and charge again
(p. 13).
•
The battery may need to be replaced. If you
install a new battery, fully charge it (p. 12, 13).
The CHARGE indicator does
not go out after the battery has
been charged.
• This is normal.
The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing and
in use.
• The Message Alert is turned on and new
messages in your voice mailbox have been
recorded. Turn the Message Alert off (p. 21)
or listen to the new messages (p. 53).
Problem Cause & Remedy
TG5230.fm Page 71 Wednesday, February 4, 2004 9:51 AM