Troubleshooting
Useful Information
35
Answering System
You cannot have a
conversation using the
headset.
• Make sure the optional headset is
connected properly (p. 33).
• [SP-PHONE] may have been pressed.
Press [C] to switch to the headset.
[FLASH/CALL WAIT]
does not work properly.
• Set the flash time. Press [VOICE
ENHANCER], [9] and [8], then press
[VOICE ENHANCER] again.
Problem Cause & Remedy
The Answering System is
on, but incoming messages
are not recorded.
• Memory is full. Erase unnecessary
messages (p. 27).
“ ” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
• Memory is full. Erase unnecessary
messages (p. 27).
You cannot operate the
Answering System from
the base unit.
• If another user is listening to messages
or the Answering System is handling a
call, you cannot operate the Answering
System. Try again later.
You cannot operate the
Answering System from a
touch tone phone.
• Make sure you entered the correct
remote code (p. 18).
• The Answering System may not respond
if the tones are too short to activate the
unit. Press each button firmly.
• The Answering System is off. Turn it on
(p. 30).
You cannot erase
messages.
• While another user is operating the
Answering System or a caller is leaving
a message, you cannot erase
messages.
Problem Cause & Remedy
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TG2323C.fm Page 35 Friday, February 20, 2004 10:59 AM