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Troubleshooting
Telephone System
Problem Cause & Remedy
An alarm tone sounds
when you press [C],
[SP-PHONE] or [VOICE
ENHANCER].
• You are too far from the base unit. Walk
closer to the base unit and try again.
• Confirm the AC adaptor is plugged in.
• Raise the base unit antenna.
• If the above remedies do not solve the
problem, the handset may have lost
communication with the base unit.
Register the handset again (p. 23)
Static, sound cuts in/out,
fades. Interference from
other electrical units.
• Move the handset and base unit away
from other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antenna.
The handset does not ring. • The ringer volume is turned off. Set to
high, medium, or low (p. 15).
You cannot program any
function items.
• Programming is not possible while the
handset is being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
• While another user is listening to
messages or the Answering System is
handling a call, you cannot program. Try
again later.
While programming, the
handset starts to ring and
the program stops.
• A call is coming in. To answer the call,
press [C] or [SP-PHONE]. Try again
from the beginning after hanging up.
You cannot redial. • If the last number dialed was more than
48 digits long, the number will not be
redialed correctly.
You cannot make long
distance calls.
• Please make sure that you have long
distance service.
You cannot page the
handset.
• The handset is too far from the base unit
or is engaged in an outside call. Try
again later.
TG2323C.fm Page 34 Friday, February 20, 2004 10:59 AM