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5.1 Troubleshooting
244 Installation Manual
5.1.5 Troubleshooting by Error Log
When a major system error occurs in the PBX, the ALARM indicator on the front of the shelf turns on red,
and the system logs the error information.
Error Log Display Format
Below is the display format of the error log. For information about how to view the error log using the KX-
TDE Maintenance Console, refer to "2.5.8 Utility—Error Log" in the PC Programming Manual.
Example: KX-TDE Maintenance Console
Example: Station Message Detail Recording (SMDR)
Description
Item Description
1 Date The date of the error detection.
2 Time The time of the error detection.
3 Level Minor (MN ALM) Displays minor errors, which affect only a certain part of system
operation.
Major (MJ ALM) Displays major errors, which affect operation of the whole
system, or result in system failure.
4 Error Code The 3-digit error code assigned by the PBX.
12456
3 7
07/01/01 10:37AM MJ ALM #000 10000 MPR WDT overflow
07/01/01 11:07AM MN ALM #010 10000 AC power down
07/01/01 03:55PM MN ALM #301 10501 Digital trunk RAI reception
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