5.1 Troubleshooting
192 Appendix
5.1 Troubleshooting
5.1.1 Troubleshooting
Problem Remedy
The telephone does not work
properly.
• The wiring is wrong.
Check the wiring.
• The system does not work properly.
Restart the system. ( 1.4.1 Adding Another
Telephone in Parallel)
I cannot use the telephone. • The telephone is locked.
Unlock your telephone. ( 2.5.5 Preventing Other
People from Using Your Telephone (Electronic Station
Lockout), 3.1.2 Changing the Settings)
• Your telephone is connected to an eXtra Device Port.
System programming is required. Consult your dealer.
Some features do not work. • System management may restrict certain features.
Consult your manager.
• The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations
work when using a digital proprietary
telephone.
• The Intercom line was not seized. The seized line,
when going off-hook, was changed by personal setting.
( 4.1.2 Initial Settings)
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM
button after going off-hook and follow the instructions.
The parallelled single line telephones
do not ring.
• This is the default setting.
Change the setting to ring. ( 2.7.13 Setting the
Parallel Connected Telephone Ringer (Parallelled
Telephone))
The telephone does not work using
the personal settings or with other
settings. (One-touch dialling,
forwarding destination, etc.)
• The extension line has been changed. The previous
telephone's settings have not be cleared.
Clear the settings and then program your desired
settings again. ( 2.7.14 Clearing the Feature Settings
at Your Extension (Station Programme Clear),
4.1.2 Initial Settings, 4.1.3 Customising the Buttons)
My digital proprietary telephone does
not have a function button.
• Some models do not have the function button.
Change a flexible button to the desired button. (
4.1.3 Customising the Buttons)
Enter the specified feature number instead of the
function button. ( 2.1.1 Before Operating the
Telephones)