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Operations
For assistance, call 1-800-435-7329.
Problem Cause & Remedy
¡Before installing the Multi-Function Center software, make sure of
the following.
¡—The facsimile unit is connected to the serial port (COM 1 or 2) of
your PC (see page 106).
¡—The facsimile unit is turned on.
¡—There is at least 14 MB of available storage on the hard disk
drive of your PC.
¡—Windows 3.1, 3.11 or Windows 95 is running.
¡—All other Windows applications are closed.
¡—The PC link feature (#14) on the facsimile unit is set to ON (see
page 119).
¡There is a problem in your gender changer, converter, divider or
switch box. Check their operating instructions.
¡The cmos setup on the com port you are using is set to OFF. Set to
ON (contact your computer manufacturer or dealer).
¡The com port is competing with the mouse or network card, or uses
the same IRQ as MFC-Print. Change the IRQ setting (refer to your
Windows user manual).
¡Your PC has a built-in modem and the device manager may have
assigned the modem to the wrong com port. Change the com port
from built-in modem to MFC (refer to your PC user manual).
¡The Multi-Function Center software was installed incorrectly. Install
the MFC software by following the operating instructions or
instructions on the CD-ROM case.
¡The CD-ROM or CD-ROM driver are not normal. Check them using
the scan disk command (refer to your Windows user manual). Or
try another CD-ROM to confirm that there is no problem with the
CD-ROM drive.
¡You installed the Multi-Function Center software in a compressed
drive. Use other drive or reduce the compression of the
compressed drive.
¡The device driver switched because another application software
was installed using the same com port as the Multi-Function Center
after installing the Multi-Function Center driver. Reinstall by setting
the com port for the Multi-Function Center to an unused com port.
If you have to use the same com port as the other application
software, change the connection of the driver as follows.
1. Open the Message Center.
2. Select Properties from the File menu.
3. Select the desired port from the PC Connection group.
4. Select the Test button.
¡The PC link feature (#14) on the facsimile unit is set to OFF. Set to
ON (see page 119).
¡“Panasonic MFC Print” was not selected as your printer. Select it.
¡The print manager of Windows 3.1 was not used. Test using
Notepad in Windows 3.1 or Wordpad in Windows 95.
I cannot install the Multi-Function
Center software.
The Multi-Function Center does not
work.
The facsimile unit cannot print
documents from your PC.
Multi-Function Center