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Useful Information
Problem
The unit does not display the
caller’s name and/or phone
number.
The handset or base unit
display goes to the standby
mode while viewing the
Caller List.
When a second call is
received during a
conversation, the unit does
not display the new caller’s
name and/or phone number.
You cannot page the
handset or the base unit.
You cannot redial by
pressing (REDIAL/PAUSE).
Remedy
•You need to subscribe to a Caller ID
service from a telephone company.
•Other telephone equipment may be
interfering with your phone. Disconnect
it and try again.
•Other electrical appliances connected to
the same outlet may be interfering with
the Caller ID information.
•Telephone line noise may be affecting
the Caller ID information.
•Do not pause for over 60 seconds while
searching.
•The line mode selection is incorrect. See
page 13.
•The handset is too far from the base unit.
•The handset or the base unit is engaged
in an outside call, viewing the Caller
List/directory list or listening to
messages. Try again later. If you are
using the base unit, wait until “Handset
in use” disappears.
•If the last number dialled was more than
32 digits long, the number will not be
redialled correctly.
•The button has a double function as
either redial or pause. It will redial the
last number dialled if pressed at the
outset of a call (p. 24, 27). If another
number has been dialled first, it will
operate as a pause button (p. 53).