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8 Important Information
8.1 Troubleshooting
If you feel this product is not working correctly please consult the user guide and
ensure that you are using the product in accordance with the instructions.
Remove all extra telephone equipment and connect only this telephone directly to
the telephone socket.
If the fault is still present, connect another telephone (if available) to the
telephone socket. The results will show you whether the fault lies with this unit or
with the telephone line. If the product is working correctly the fault is on the
telephone line. Please contact your network operator for assistance
In the case of technical problems with this product please consult our website for
further information or send us an email for a prompt response to your enquiry.
8.2 Warranty Information
This product is covered by a 12 month warranty against defective workmanship or
parts, effective from the date of purchase.
NOTE: The warranty does not extend to damage caused by misuse, negligence,
excessive voltage, faults on the telephone line or lightning. This guarantee in no
way affects your statutory rights. Full details of the warranty are contained in the
enclosed warranty card.
In the unlikely event of a fault during this period, please contact us for
assistance. If the product is then found to be faulty you will be asked to
return it directly to us with a copy of the purchase receipt.
Australia New Zealand
Oricom International Pty Ltd Atlas Gentech (NZ) Limited
ABN 46 086 116 369 Private Bag 14927,
Locked Bag 658 Panmure,
South Windsor, NSW 2756 Auckland
Customer support Customer support
Email: support@oricom.com.au Email: support@atlasgentech.co.nz
Web: www.oricom.com.au Web: www.atlasgentech.co.nz
Fax: (02) 4574 8898 Fax: (09) 574 2722
Ph: 1300 889 785 Ph: 0900 50 025 (Toll Call)