Filter
Top Products
Index
Mitel
®
8568 Telephone User Guide – Issue 1, November 2009 Page 57
A
About Your Telephone 2
Account Codes, using 27
ACD Hunt Group Wrap-Up Timer, stopping 50
ACD Hunt Groups
logging in 49
logging out 50
Agent ACD Hunt Group 49
Agent Help
accepting 52
rejecting 52
requesting 51
Agent Help Calls
accepting 52
rejecting 52
All Parties on Hold, placing 36
Audio Problems 54
Automatic Access, using 19
Automatic Call Access, using 19
Automatic Trunk Answer, using 20
B
Background Music
background 12
listening to 12
Barge-In, using 52
Button Assignments, viewing 17
Buttons, feature 4
C
Call Forward
manual 32
system 32
using 32
Call Logging, using 38
Call Logs, using 38
Callback (Queuing the Telephone), requesting 21
Caller ID Information
displaying 31
viewing 31
Calls
answering 19
camping-on to telephone 21
conference, placing 35
emergency, placing 20
external, placing 22
forwarding 31, 32
logs, using 38
monitoring 52
muting the microphone 29
picking up (reverse transferring) 31
placing 20
placing internal (IC) 21
recording 37
redirecting 20
redirecting incoming 20
stealing 52
telephone, queuing for 21
transferring 30
waiting 19
Calls on Hold, placing 30
Calls to External Numbers 31
Calls to Other Extensions, transferring 30
Camp-On, using 21
Characters, entering dialpad 23
Codes
account 27
default system access 14
feature, default 14
Outgoing Call access 20, 22
Comfort and Safety Tips 6
Conference
dropping 36
ending 36
transferring 36
Conference Calls
adding a party to 35
dropping out of 36
ending 36
placing 35
transferring 36
Conference Party, adding 35
Contact Information 53
Contrast, changing 11
Index