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Advanced UM This Unified Messaging option must be enabled within each user’s mailbox. Users can
then use the Web View to access and play their voice, fax, and RAC messages over their
PC Speakers or re-direct the playback to their telephone. Advanced UM users who use
Microsoft Outlook as an e-mail client can use the Mitel Outlook Client Plug-In to access
and play their voice, fax, and RAC messages from the Outlook inbox. Because
messages are synchronized between the NuPoint server and the Exchange server, the
message database remains in sync and MWI is accurate for all messages whether
accessed through e-mail, Web View, or the TUI. The text-to-speech (TTS) option is also
available and enables users to listen to Microsoft Outlook e-mail messages over the
phone from their voice mailbox.
Users can access the Web View interface via Internet Explorer or via folder/views they
have set up in Outlook or Lotus Notes e-mail clients.
Web View also requires sessions to be enabled on the NuPoint server. The number of
sessions enabled indicates the number of users who can access the system via the Web
View interface at the same time.
NP Fax Fax is a software-only solution, which means that no fax card is required in the NuPoint
server. You can purchase and configure up to six Fax channels for each NuPoint Unified
Messenger server.
Fax works with 3300 ICP and PIMG/TIMG integration.
NP Management NP Admin API: an application-programming interface that allows customization of NP
Admin to suit specific needs or applications.
NP Config: the monitoring and alarm tool with a graphical user interface. This application
resides on the PC that is managing the NuPoint systems over the network. The PC
requires HP Open View or any other application that supports SNMP.
NP MIB (Management Information Base): used when managing non-SNMP compliant
networks.
NP SNMP Server software: installed on the NuPoint Unified Messenger system and
includes a MIB. This software allows the system administrator to monitor one or more
NuPoint Servers over the network.
NP CDR NuPoint Call Detail Recording (CDR) provides system information and raw report data.
This option cannot be implemented where Hospitality/PMS is implemented.
NP Miscellaneous NP Page: also known as Cut Through Page. Allows caller information to be forwarded
directly to a pager rather than just the phone number of the voicemail system
NP Forms: often referred to as survey software. Allows for a series of questions to be
asked in a survey format.
NP On Demand: allows outside callers to record a message for a telephone user who
does not have a mailbox (for example, a student).
NP RapidDial: allows users to dial other users within the same group using an
abbreviated version of their telephone number.
TDD Memo This is a North American English optional language which provides TDD
(Telecommunications Device for the Deaf) callers access to the messaging features of
NuPoint Voice applications. It meets the requirements set forth in Title IV of the
Americans with Disabilities Act (ADA). Spoken prompts are converted to Baudot tones,
the tones TDDs use to send and receive, and are displayed on the TDD user’s screen.
TDD users can use all the NuPoint messaging features by entering numeric commands
through their telephone keypads.
NuPoint Unified Messenger Optional Software Feature Descriptions (continued)
Feature Description
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