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Start Here Guide
6
Base Software
The following table lists the NuPoint Unified Messenger features provided in the base software
and includes a brief description of each feature.
NuPoint Unified Messenger Base Software Feature Descriptions
Feature Description
NP Voice/Receptionist Basic Auto Attendant for greeting callers and routing calls.
Call Director - Corporate
Edition
Call Director - Corporate Edition is a web-based application which works at the
organizational line-group level to add time of day/week/year routing, over-ride and
other flexible call flow design and routing options to NuPoint Unified Messenger.
Call Director - Corporate Edition is available in English (North American and UK)
and Canadian French
NP Calling Line ID NuPoint Unified Messenger uses NuPoint Calling Line ID (CLID) to pick up
inbound caller information and to pass it to the user’s mailbox. This information can
be heard when accessing the message envelope information or viewed when
using NP-UM or NP WebView.
NP Functionally
Partitioned System
Administration (FPSA)
FPSA allows for increased system security by allowing the identification of multiple
system administrators with varying levels of system access.
NP Redundant Option This allows the system to automatically mirror information on the primary drive
onto a secondary drive. If either drive fails, the other drive contains the current
configuration and message/greeting data.
Resiliency Support for Resiliency means that you can configure NuPoint Unified Messenger
voice mail ports to home to a secondary 3300 Controller in the event that the
primary controller becomes unreachable and then re-home to the primary
controller when that connection is recovered.
NP Admin Server and GUI This software resides on the NuPoint server and provides windows-based mailbox
administration for system administrators. Using this tool, the administrator can
access the NuPoint administration GUI from any LAN connected computer that
has the Admin GUI Client installed. The NP Admin GUI Client can be installed on
up to five PCs using Windows 95, 98, NT or 2000 operating systems. The
application allows an administrator to administer the NuPoint server over a LAN
connection.
Language Prompts The NuPoint Unified Messenger is pre-configured to support three installed
languages. The maximum number of languages supported is eight. Languages
supported are English (NA, UK, Australian and New Zealand), French (Canadian
and European), Spanish (Latin American and Mexican), Portuguese (Brazilian),
Dutch, Italian, German, Japanese, Korean, Mandarin and Cantonese.
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