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5312/5324 IP Phones User Guide
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ABOUT YOUR PHONE
The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that
provide voice communication over an IP network. Each features a back-lit liquid crystal
display (LCD) screen, display-assisted access to features, on-hook dialing and off-hook voice
announce with handsfree answerback, and a large ringing/message indicator. The 5312 IP
Phone offers 12 programmable keys, and the 5324 IP Phone offers 24 programmable keys for
one-touch feature access. Both phones provide ten fixed feature keys for convenient access to
features such as Conferencing, Redial, and many customizable user settings.
The 5312 and 5324 IP Phones support Mitel Call Control (MiNet) protocol and Session
Initiated Protocol (SIP). The 5324 IP Phone also supports modules such as the Line Interface
Module, 5310 IP Conference Unit, and the 12 and 48 Button Programmable Key Modules.
The 5324 IP Phone can be used as an ACD Agent Phone or a Teleworker phone. The
personal key on the bottom left (5312) or bottom right (5324) is always your Prime Line; the
remaining personal keys can be programmed as:
• Feature keys (for example, Do Not Disturb). You can program feature keys from your
phone (5324 only), or using the Desktop Tool. Your administrator can also program
feature keys.
• Speed Call keys. You can program speed call keys from your phone, or using the
Desktop Tool.
• Line Appearances. Only the administrator can program line appearances.
Note: For more information on the Desktop Tool, talk to your system administrator.