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SYMPTOM SOLUTION
No dial tone Check that the telephone line cord connectors at both
ends are pushed in firmly until they click.
If you had a power failure or had unplugged the base
unit, return the handset on the base unit for five to 10
seconds to reset the system.
Does not ring Check to see if the RINGER switch is set to OFF.
You may have exceeded the Ringer Equivalence
Number (REN) limit of how many phones can be
connected to the same line. The REN total of all
devices (printed on the bottom label of each unit) should
not exceed five (5). Disconnect the appropriate units to
lower the REN total.
Check to see if you have programmed a number to be a
blocked call. Refer to the “BLOCKED CALLS” section of
the manual.
No power on the Check for the Ni-Cd battery pack connection inside the
handset unit battery compartment on the handset.
The handset rechargeable Ni-Cd battery pack may need
charging.
Does not charge Make sure the charging contacts on both the base unit
and the handset are in contact during charging.
The charging contacts may need cleaning with an
alcohol-moistened cloth or pencil eraser.
Range is limited Move the base unit so that it is centrally located in your
residence or office and make sure that the base unit is
not located near appliances.
Calls received flutters The handset rechargeable Ni-Cd battery pack may need
or fades charging.
Interference on Choose an alternate channel using the DEL/CHAN
reception button on the handset.
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TROUBLESHOOTING GUIDE (TELEPHONE)
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