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Octel Unified Messenger Concepts & Planning Guide
5-8 101-1620-005
Providing single-site interoperability
Although OctelNet is generally used to link multiple sites, it can also be
used to exchange messages between Octel Unified Messenger subscribers
and Octel message server users at the same site. When an Octel Unified
Messenger system and an Octel server share the same PBX, OctelNet
networking can be configured to operate like a single voice server by
using automatic mailbox forwarding.
Automatic mailbox forwarding
Automatic mailbox forwarding capability is provided by the
Follow-Me-Forward feature on Octel servers with Aria™ software, and
the Auto-Copy/Auto-Delete feature on Octel servers with Serenade™
software. On systems that use automatic mailbox forwarding:
n Automated Attendant allows outside callers to use Dial-by-Name
to reach any user on the PBX regardless of which server (Octel
Unified Messenger or Octel message server) the user resides on.
n All messages sent to the mailbox on the Octel message server can
be forwarded automatically to the Octel Unified Messenger
mailbox, if a subscriber has a mailbox on an Octel message server
and an Octel Unified Messenger mailbox.
n When sending messages, Octel message server users can address
messages to Octel Unified Messenger subscribers in the same
way that they address messages to users on the Octel server, that
is, by entering a mailbox number. Messages for Octel Unified
Messenger subscribers are automatically forwarded to their
mailboxes on the Octel Unified Messenger system.
Forwarding OctelNet
messages
With automatic mailbox forwarding, users on Octel servers at other sites
can send OctelNet messages to Octel Unified Messenger subscribers
without any changes to the OctelNet addressing scheme. The message is
received in the subscriber's mailbox on the Octel server, where it is
automatically forwarded to the Octel Unified Messenger mailbox.