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101-1620-005 2-21
Requirements for third-party fax server interoperability with Octel
Unified Messenger
The following are the requirements for third-party fax server
interoperability with Octel Unified Messenger:
n Octel Unified Messenger version 2.0 or higher must be installed.
n The fax server must be integrated with Microsoft Exchange as an
Exchange Connector or an Exchange gateway for fax.
n The fax server must use a FAX address type that is specified to
Octel Unified Messenger. This is so that one-off addresses can be
created and messages can be delivered to the fax server for
transmission.
n The fax server must support DTMF detection and collection.
n The fax server must match the DTMF fax routing number
supplied by Octel Unified Messenger with a subscriber’s
FAXROUTE address.
n The fax server must create faxes as e-mail messages with .TIF
attachments and send them to the intended Exchange recipient for
storage within the Exchange message store.
n The fax messages placed in the subscriber’s Outlook inbox
should be identified by a unique message class (IMP.NOTE.FAX)
so they can be detected as faxes by Octel Unified Messenger.
Enabling Octel Unified Messenger subscribers for fax
Octel Unified Messenger subscribers are fax-enabled when a system
administrator adds a FAXROUTE address as an e-mail address type for
the subscriber.
Octel Unified Messenger subscribers with fax-enabled mailboxes can use
the telephone user interface to access fax messages in their mailbox. From
the telephone user interface, fax-enabled subscribers can route fax or
e-mail messages (with or without attachments) to any fax device for
printing. When a subscriber requests the printing of a fax or e-mail
message, Octel Unified Messenger forwards a copy of the message to a
one-off address of the form [FAX:nnnnnnnn], where FAX is the actual
address type for the fax server and nnnnnnn is the telephone number of
the fax device supplied by the subscriber.