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System architecture
101-1620-005 3-5
System components
The system components of Octel Unified Messenger are classified in
three categories:
n Client components
n Server components
n Telephony components
Client components
The client applications enable subscribers and administrators to access
Octel Unified Messenger from the telephone or from their desktop PCs.
Telephone access Outside callers interact with Octel Unified Messenger through the
telephone to leave voice messages or faxes.
In addition, subscribers can access the following applications through the
telephone user interface.
Octel Unified Messenger Options
This application enables subscribers to configure the main voice mail
properties of their mailbox. Subscribers can also override the default fax
number to print a fax to a different fax machine.
Note: Octel Unified Messenger Options can also be accessed from a
desktop PC.
Voice mail system
The telephone user interface provides voice mail subscribers with a
friendly and easy way to record, send, reply to, or forward voice mail
messages. Voice mail subscribers can also forward fax messages to other
subscribers or to a fax device for printing.
Exchange e-mail system
Subscribers can save, forward, or delete e-mail, voice, and fax messages.
They can also use the text-to-speech conversion feature of Octel Unified
Messenger to listen to e-mail messages over the telephone.